Frequent Asked Questions
What are the care instructions for Salt & Light Btq Tees?
Wash inside out. Machine wash cold. No Bleach, No softener. Tumble dry low. Do not iron on design. But don't worry, we send the care instructions with your package :)
Can I order a custom shirt with y'all?
Oh yes!! We love custom designs! Send us a request at email@example.com and we will have fun bringing to the shirt what is in your mind!
What is the fit on women's apparel?
With each product on the last picture you can find the sizing chart.
How I know my order has shipped?
Once we ship your order you will receive an email notification from us :) Remember that production time is up to 8 days.
How much is shipping?
Free standard shipping for all orders $50+ . So make sure to fill up your cart to enjoy free shipping :)
Can I use more than one discount coupon?
Our system only allows 1 coupon code per time.
My item arrived damaged. What's next?
Oh, we are so sorry for that! We replace all damaged items. Please send us an email with pictures so we can get the process started for you!
My package got lost on the mail!!
We are so sorry to hear that! The USPS is typically pretty good, but sometimes mistakes happen! If your package hasn't arrived, please wait 48 hours, usually packages arrive! You can also call your local post office and they will be able to help you track it.
If your package has been lost, please file a claim with USPS.
What is your cancellation Policy?
Because all of our items are handprinted to order, we only allow cancellations up to 24 hours after your order is placed. We are not able to offer exceptions to this policy.
Do you offer return or exchanges?
You can find a very well explanation for this question here :)
I would like to collaborate with y'all!
Yay! We are so excited that you’re interested in collaborating with Salt&LightBtq! Please send us a message at firstname.lastname@example.org